Your Privacy is
Sacred.

At SoulWhisp, privacy isn't just a legal requirement -- it's the foundation of everything we do.

When you're practising saying something you've never said out loud, the last thing you should worry about is who might see your words. That's why SoulWhisp is designed from the ground up to protect your privacy.

The most important thing to know: No human ever sees your conversations. Period.

Your conversations are NEVER used to train our AI.

SoulWhisp's AI is built on listening principles learned from years of volunteer crisis work -- not on your personal conversations.

When you talk to SoulWhisp, your words are processed in real-time to generate responses, then immediately deleted when you close the chat. They are: - Never stored anywhere - Never used for training or improvement - Never analysed or reviewed - Never seen by humans

Why we don't use your conversations: People practising saying the hardest things they've ever said need absolute certainty that their words stay private. We will never compromise that trust -- even for "improvement" or "research."

Will this ever change? If we ever want to offer an optional feature where users can choose to help improve SoulWhisp by sharing anonymized data, we will: - Update this policy with clear, detailed information - Make it completely opt-in (never automatic or default) - Give you full control to opt in or out at any time - Ensure true anonymization with no way to identify you - Notify all users prominently before launching But right now, and for the foreseeable future: your words are yours alone.

Ages 13 and under: SoulWhisp is not intended for children under 13. We do not knowingly collect information from children under 13.

Ages 13-17: Teens may use SoulWhisp. We recommend parental awareness, though we do not require parental consent.

Parents should know: - Conversations are completely private (we cannot monitor or access them) - We cannot provide transcripts or reports - We cannot identify users or track their activity - If you have safety concerns, we encourage open communication with your teen

If we learn we've collected data from a child under 13, we will delete it immediately.

SoulWhisp is available globally.

Where data is processed: - Servers located in EU data centres - AI processing by OpenAI (US-based, GDPR-compliant)

We comply with: - GDPR (European Union) - UK GDPR (United Kingdom) - CCPA (California Consumer Privacy Act) - Other applicable data protection laws

Data transfers: Any data processed outside the EU is protected by: - Standard Contractual Clauses (SCCs) - Adequacy decisions where applicable - Strong encryption and security measures

If you believe we've violated your privacy rights or data protection laws:

EU/UK residents: Contact your local data protection authority - UK: Information Commissioner's Office (ICO) - EU: Your national data protection authority

California residents: California Privacy Protection Agency

Other jurisdictions: Your local consumer protection or privacy regulator

We take complaints seriously and will work to resolve any concerns.

Privacy is not just a policy for us -- it's our core principle.

SoulWhisp exists to give people a safe space to practise saying the things they can't say anywhere else. That requires absolute trust that what you say stays private.

We've built SoulWhisp to respect that trust: - No storage - No tracking - No humans seeing your words - No compromises

The practice conversation only works if you feel completely safe. We're committed to making sure you always do.

If you ever have concerns about privacy, please reach out. We're here to help.